Thank you to especially Nicole, Mark and everyone else that assisted us with our Lexus RX 350 purchase last week. I have purchased approx 13 new vehicles in my time, and have never received the friendliness, professionalism and service ever, from any other dealership or manufacturer.
The sale was memorable... (however we will see the bank account too) heheh
So many other husbands of our friends now hate me, as their wives are saying, Why couldn't you get me a Lexus like this for Valentine's Day? I answered by saying, I didn't buy Tracey flowers, however Parra Lexus did! I shouldn't say this, but I would have thought Audi would have provided a high level of pre-sales experience, I was totally wrong. Hence why we did not continue looking at this vehicle. (Q7 fully optioned)
Once again thank you for the experience, and I will certainly be back to you for my IS250...
I would just like to comment how wonderful your team is in the service centre at Parramatta. I had my Lexus RX 330 in last week for it's 30,000 service. This is the first service I have had since buying the car from your dealership at Parramatta earlier this year.
It can be hard to provide good customer service these days, sometimes the difficult part is finding out exactly what the customer wants. It is paramount to provide the expectations of what the customer is after, but to provide a service above the customers' expectations is where your business will thrive.
You have provided me with a service that I can easily recommend to others, and word of mouth can do wonders for a business. Thank you.