A unique benefits program for Lexus Owners
May 2021 LC 500h production model shown. Final range and specifications may differ from those depicted.
Lifestyle Benefits
A new world of luxury awaits with Lexus Encore1. As a member, enjoy exclusive offers from our diverse premium partners13. Unlock culinary adventures, travel opportunities, invitations to exclusive events and more with Lexus Encore.
Discover new culinary adventures with our premium dining partners.
Lexus Drivecare
Our 24-hour roadside assistance service for Encore Members provides peace of mind, around the clock.
Lexus DriveCare6 services include:
Service Loan Car
When you need your car serviced, we provide a complimentary Service Loan Car.
You can either pick it up when you drop your car off, or we can pick up your Lexus and drop off a loan vehicle, for your convenience.
Once your Lexus has been serviced, we return it with a complimentary exterior wash and vacuumed interior.
Encore Elevate and Platinum Benefits
Owners of eligible Lexus vehicles are welcomed into an even more luxurious ownership experience.
Travel more widely, drive more seamlessly, with Encore Elevate 3 and Encore Platinum.4
Encore Platinum Electrified Benefits
When you purchase a Lexus Battery Electric Vehicle, you are entitled to receive additional benefits under the Encore Electrified Platinum5 membership.
Home charger installation8Before the delivery of your UX 300e or RZ, a home charger may be professionally installed at your home. We also include 2 complimentary charging cables for AC charging, so you're never far from a full charge.
Complimentary fast and ultra-rapid charging9
Enjoy complimentary access to fast and ultra-rapid charging9 at selected Chargefox stations during a 3 year membership period. Chargefox is Australia's largest EV charging network.
Encore Membership Guide
Complimentary
Models
LBXUXNXRXGXES
Duration
3 years (New)1 year (Certified Pre-Owned)
Encore Benefits
Exclusive OffersExclusive EventsAmpol Fuel Offer10Service Loan CarDriveCare6Airport Lounge (pay per use)
Paid
Models
Any model of any age
Duration
1 year
Encore Benefits
Exclusive OffersExclusive EventsAmpol Fuel Offer10
Elevate Benefits
On Demand (Up to 5 days x 2)7Valet Parking (x 4)11Airport Lounge (x 2)
Complimentary
Models
LCLSLXLM
Duration
3 years
Encore Benefits
Exclusive OffersExclusive EventsAmpol Fuel Offer10Service Loan CarDriveCare6
Platinum Benefits
On Demand (Up to 8 days × 4)7Valet Parking (× 8)11Airport Lounge (× 4)
Complimentary
Models
UX 300eRZ
Duration
3 years
Encore Benefits
Exclusive OffersExclusive EventsService Loan CarDriveCare6
Platinum Electrified Benefits
On Demand (Up to 8 days × 4)7Valet Parking (× 8)11Airport Lounge (× 4)Charging cablesHome Charger & standard installation8Complimentary access to Chargefox network9
Frequently Asked Questions
Find information on how to become an Encore Elevate member, check your Encore, Encore Platinum and Encore Platinum Electrified eligibility1. Learn how to make the most of your membership.
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Disclaimers
01.Encore Program is available to all Lexus Vehicle Owners to join. Memberships and benefits vary depending on eligibility and vehicle model owned. Memberships lasts for 36 months except for paid Encore Elevate which lasts 12 months from activation by the Dealership. Inclusions may change. Subject to availability. For full T&Cs, see your Lexus Dealer or lexus.com.au/smallprint/encore-terms.
02.Encore Benefits apply on Lexus Certified Pre-Owned vehicles for a minimum 12-month period from purchase. Balance of Encore Benefits remaining on a vehicle at the time it is sold will transfer with that vehicle. Inclusions may change. For full T&Cs and details see your Lexus Dealer or lexus.com.au/Encore.
03.Elevate Member Benefits can be purchased by all Lexus Vehicle Owners, for a 12-month period from the date Encore is first purchased and activated by the Lexus Vehicle Owner. Inclusions may change. Subject to availability. For full T&Cs and eligible models, see your Lexus Dealer or lexus.com.au/smallprint/encore-terms.
04.Platinum Member Benefits apply on selected new and demonstrator Lexus vehicles for a 36-month period from the date Encore is first activated by the Dealership. Inclusions may change. Subject to availability. For full T&C’s and eligible models, see your Lexus Dealer or lexus.com.au/smallprint/encore-terms.
05.Electrified Platinum Member Benefits apply on Lexus BEVs UX300e and RZ vehicles for a 36-month period from the date Encore is first activated by the Dealership. Inclusions may change. Subject to availability. For full T&C’s and eligible models, see your Lexus Dealer or lexus.com.au/smallprint/encore-terms.
06.DriveCare as part of Lexus Encore benefits applies for the term of membership to Lexus Encore, with exceptions applying to certain vehicles, through complimentary DriveCare superseding the term of the Encore Membership. Coverage and service inclusions vary dependent on the type of vehicle and vehicle location. For full T&Cs see your Lexus Dealer or lexus.com.au/smallprint/encore-terms.
07.Lexus on Demand as part of Encore Benefits applies for a 1 year/ 3 year period with a varying number of redemptions depending on the type of Encore Membership. Vehicles may vary dependent on location and availability. For full T&C’s, details & eligibility requirements see your Lexus Dealer or lexus.com.au/smallprint/encore-terms.
08.Complimentary ABB Single Phase 7kW AC wall charger supplied and installed by JET Charge Pty Ltd (JET Charge). Eligibility determined at Lexus and JET Charge's discretion. Vehicle owner must obtain appropriate site permissions and access prior to installation. Electricity consumption charges are owner's responsibility. Refer to operating instructions for usage guidance. Upgrades and equipment add-ons at additional cost. Rainchecks not available. Cannot be redeemed for monetary value. See jetcharge.com.au for T&Cs and lexus.com.au/smallprint/encore-terms for details.
09.Complimentary charging provided to Encore Platinum Electrified members for first 3 years of membership. Fees may apply thereafter. Charging stations provided by Chargefox at selected locations. Usage at vehicle owner’s risk. See chargefox.com for T&Cs. Frequent use of DC Fast Charging can impact battery performance & durability. Lexus recommends minimising DC Fast Charging usage. Refer to Owner’s manual and lexus.com.au/lexus-electrified/charging for guidance.
10.Offer limited to 5c/litre fuel discount in one transaction per 24 hour period per vehicle registered to a Lexus App account. Offer available on Premium Fuels, up to 150 litres, at participating Ampol service stations. List of participating locations available at lexus.com.au/ampol. List subject to change without notice at sole discretion of Ampol. For T&Cs, visit lexus.com.au/smallprint/encore-terms.
11.Encore Platinum and Encore Platinum Electrified members receive 8 complimentary valet parking redemptions at selected locations over the 3 year membership. Encore Elevate members receive 4 complimentary valet parking redemptions at selected locations over the 1 year membership. Subject to availability.
IMPORTANT NOTICE - Lexus Australia uses its best endeavours to ensure material is accurate at the time of publishing. All information must be confirmed with your Lexus dealer at the time of ordering, as specifications, applicability and availability may change over time. Colours depicted are a guide only and may vary from actual colours due to the printing/display process. Lexus Australia reserves the right to change and/or discontinue, without notice, models, prices, colours, materials, equipment, specifications. To the extent permitted by law, Lexus Australia will not be liable for any damage or loss incurred from relying on the information and images contained in this material.
Published by Lexus Australia, a division of Toyota Motor Corporation Australia Limited ABN 64 009 686 097, 155 Bertie St, Port Melbourne Vic 3207.
IMPORTANT NOTICE - Lexus Australia uses its best endeavours to ensure material is accurate at the time of publishing. All information must be confirmed with your Lexus dealer at the time of ordering, as specifications, applicability and availability may change over time. Colours depicted are a guide only and may vary from actual colours due to the printing/display process. Lexus Australia reserves the right to change and/or discontinue, without notice, models, prices, colours, materials, equipment, specifications. To the extent permitted by law, Lexus Australia will not be liable for any damage or loss incurred from relying on the information and images contained in this material.
Published by Lexus Australia, a division of Toyota Motor Corporation Australia Limited ABN 64 009 686 097, 155 Bertie St, Port Melbourne Vic 3207.
12.Encore Benefit partners and inclusions are subject to change without notice.
13.Encore Benefit partners and inclusions subject to change.
