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Hatch
CT
F Sport
CT
Compact Touring

Available In

1.8L HYBRID

CT
Sedan
IS
F Sport
IS
Intelligent Sport

Available In

2.0L TURBO / 2.5L HYBRID / 3.5L V6

IS
ES
NAV
ES
Elegant Sedan

Available In

2.5L HYBRID / 3.5L V6

ES
GS
F Sport
GS
Grand Sport

Available In

2.0L TURBO / 2.5L HYBRID / 3.5L V6 / 3.5L V6 HYBRID

GS
LS
Lexus LS
LS
Luxury Saloon

Available In

3.5L V6 HYBRID / 3.5L V6

LS
Coupe
RC
F Sport
RC
Racing Coupe

Available In

2.0L TURBO / 3.5L V6

RC
LC
Lexus LC nav image
LC
Luxury Coupe

Available In

3.5L V6 HYBRID / 5.0L V8

LC
SUV
NX
nx 300 awd
NX
New Cross Over

Available In

2.0L TURBO / 2.5L HYBRID

NX
RX
F Sport
RX
Recreational Cross Country

Available In

3.5L V6 / 3.5L V6 HYBRID / 2.0L TURBO

RX
LX
NAV
LX
Luxury Four Wheel Drive

Available In

4.5L V8 Diesel / 5.7L V8

LX
Performance
RC F
RC F
Racing Coupe F

Available In

5.0L V8

RC F
Lexus GS F NAVI
GS F
Grand Sport F

Available In

5.0L V8

GS F
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ENFORM SUPPORT AND FAQS

OVERVIEW AND APPS

How does Enform work?

It works by pairing the driver's compatible smartphone1 to your vehicle's head unit to access the apps from the comfort of your vehicle. You can easily control Enform services through the vehicle's remote touch controller. Access will be via the Lexus Enform icon on the multimedia display via the Lexus Remote Touch controller (LRT) on the centre console. Lexus Enform utilises compatible iPhone® or Android smartphones, unlocking access to a suite of apps and services, all around the clock, all within your vehicle, all in real time8.

What App Services are included?
Lexus is continually adding services to Enform. See www.lexus.com.au/enform/about for details on the currently available apps.

VEHICLE COMPATIBILITY

Can I get Enform on another manufacturer's vehicle?
No. The Enform system is an in-vehicle system unique to Lexus.
Which Lexus models have Enform?
Enform is currently available on all Lexus models with the exception of selected grades of the CT 200h.

COST OF SUBSCRIPTION

CAN I PROVIDE ACCESS TO ENFORM TO OTHER DRIVERS OF MY LEXUS?
Yes, guest accounts can be created via either the Owners Portal (www.lexus.com.au/ownersportal) or the Enform smartphone app.
What does Enform cost?
Enform is free with the vehicle however there may be data costs charged to your phone account when you use the services, depending on the phone plan you are on.

If you choose to use the ‘Destination Assist’ function, you will be charged a service fee of $2.97 per call (GST inclusive). The first 10 calls within the first month of service are complimentary for owners of new vehicles, subject to the terms and conditions on the Lexus website.

ACCOUNT ACTIVATION AND REGISTRATION

Can I activate my account at my Lexus dealership or do I need to wait until I get home?
We recommend that you have Enform activated at your Lexus dealership.

Your sales consultant will help you through the process and demonstrate the functionality of Enform so that you get the most out of it from the moment you drive out of the dealership.

If, for whatever reason, activation doesn’t occur at the dealership, you can do it yourself at home via the Lexus Owners Portal on lexus.com.au or via your compatible smartphone.
Can I cancel my access?
Yes. You can cancel your access at any time online via 'Cancelling Subscription' on the Owners Portal, or by calling the Enform Call Centre on 1300 729 950 however please note that your complimentary access is non-refundable.
The application does not recognise my VIN/says it is expired or already registered?
Please check that the vehicle details you have entered are correct including the vehicle model type and year.

If these are correct please contact the Enform Call Centre on 1300 729 950 as a change of ownership request may need to be filed, especially if you have recently purchased a car that may have been registered to a previous owner. Please note that calls to the Enform Call Centre are recorded.
What if I don't want to use/activate the Lexus Enform services?
You don't have to. The Lexus Enform service is provided with a free initial period to enhance your driving experience. If you do not wish to use the service then simply don't create an account.

An icon will still appear on your menu screen but will not have any functionality.

SMARTPHONE CONNECTIVITY

I don't have a compatible smartphone, can I still use Enform?
At this time, only the listed compatible smartphones1 have been tested and confirmed to work with Lexus Enform. Other similar smartphones may have some level of compatibility but Lexus does not guarantee this.
Is my phone compatible with Enform?
Enform will work with compatible Apple iPhone and Google Android platform smartphones only. Apple iPhone and Google Android platform smartphones form a large percentage of the smartphone market in Australia, ensuring most customers will be able to use the Enform system.

In the future, other popular makes of smartphones may also be considered but Lexus has no immediate plans to expand the operability to any other makes or models.

It will not work with Blackberry or some Windows phones (certain Nokia models) at this stage. Lexus retains the right to amend the list of compatible phones from time to time.

For a list of compatible smartphones see https://www.lexus.com.au/enform/devices.
Will additional smartphones work with this system in the future?
Lexus will continue to assess the popularity of various smartphones available in Australia. At present we have no plans to extend operability to other smartphone makes and models.

USING ENFORM

How do I know that Enform is giving me the right information? What is the source of the information for Local Search, Weather, Fuel Finder and Destination Download/Assist?
To ensure you get accurate information, we have used credible sources to support Enform functionality.


Local Search - Google
Weather - The Bureau of Meteorology 
Fuel Finder - Motormouth
Destination Download/Assist - Google
Travel Times - SUNA Traffic, HERE Maps and Google

DATA AND DEVICES

Can I connect more than one smartphone to Enform?
Yes. Up to five (5) users can connect to Enform (one primary user - the owner - and four secondary users). Only one phone can pair to the head unit at a time.
How much will the data download costs be? Will it increase my phone bill?
Data usage will vary depending on each app and how often you use it.

Many of the apps will both upload and download small 'packets' of information. These 'packets' are of a comparable size to a regular SMS message (i.e. very small) and will therefore have minimal impact on your data charges unless you use the apps constantly or have a very small data plan.

We suggest you check with your service provider to understand the limits of your purchased data plan. Some smartphones, like iPhone, have the ability to track how much cellular data is used. Refer to your smartphone's owner's manual for details.
Is my personal information kept private?

Yes. Any Enform user activity that is tracked will be used to enhance the Enform experience. The Enform Privacy Statement can be viewed at: 

http://www.lexus.com.au/smallprint/privacy
Will Enform work with my iPad or iPod Touch?
No. It is designed to work with smartphones only.

If you require further assistance using the Enform service, you can contact the Lexus customer assistance centre on 1800 023 009.

Footnotes 1. Enform is available on certain vehicle models and grades only. 
Enform services rely on data from the driver's compatible mobile phone and information provided by third parties.
Availability is dependent on a number of factors, including the availability of third party information, mobile service, sufficient mobile data allowance and GPS satellite signal reception.
Mobile usage is at the user's cost. 
Lexus Australia reserves the right to add, remove or modify applications. 
Compatibility with smartphones will vary according to model and operating system. Further information (including smartphone compatibility) is provided at www.lexus.com.au/enform/about .
All images are indicative only - final appearance may vary.

9. iPhone® and iOS®  are trade marks of Apple, Inc. Android is a trade mark of Google Inc.  Samsung, Galaxy and Nexus are trade marks of Samsung Electronics Co., Ltd and/or its related entities. Xperia is a trade mark of Sony Ericsson Mobile Communications AB.