COVID-19 UPDATE:Find out how we can continue to support you in these uncertain times.LEARN MORE
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WE'RE OPEN AND HERE FOR YOU

As we navigate through the unprecedented challenges posed by Coronavirus (COVID-19), we wanted to let you know we are committed to supporting you during this time.

At our heart, we are a community based business and our greatest priority at this time is the health and safety of all our team members and you, our valued clients. 

The team has taken precautionary steps to ensure hygiene protocols are followed, to safeguard all staff and anyone who visits our Dealership.

COVID-19 Precautions At Lexus Of Parramatta

WE ARE STILL OPEN FOR BUSINESS

  • As an essential service our Sales and Service & Parts Departments are operating as per normal opening hours.
  • We ask if you are feeling unwell or have been overseas in the last 14 days please do not visit us. Contact us online, phone or email where our staff can assist with any queries.

Additionally to support you during this time we have increased our capacity to the following services:

  • Personal Preview at your home or office of all New, Demonstrator and Pre-Owned vehicles
  • Personalised home delivery service of New, Demonstrator and Pre-Owned models.
  • Online or over the phone purchase and finance capabilities.
  • Service pick up and delivery to your home or office.

GUEST CONTACT

  • Please don't think we are being rude, for the time being we have created a handshaking free environment.
  • Staff are keeping social distancing of 2 meters between people.
  • Cashless facilities

DEALERSHIP SANITISATION

  • Staff regularly washing hands with hand washing posters displayed in all facilities.
  • Hand sanitiser placed throughout the Dealership.
  • Use of single use cups, plates and cutlery in our cafe.
  • Increased cleaning throughout the Dealership of all hard surfaces; including doors, desks and and high touch areas.

VEHICLE SANITISATION

  • Demonstrators and service loan vehicles thoroughly sanitised before and after use.
  • Showroom vehicles and incoming New and Pre-Owned stock thoroughly santised daily.
  • Use of protective coverings, disposable gloves and wiping down commonly touched surfaces of guest service vehicles.

ONGOING MONITORING

  • We are closely following advice from Australian Government and the World Health Organisations.
  • Our leadership team are meeting daily to discuss the evolving issues with regular communication to our employees.  

During this time of uncertainty, we appreciate your loyalty and trust in Lexus of Parramatta.

Kind Regards,

Mark Turner
Group General Manager
Lexus of Parramatta

 

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